Seeking “REACH” Award Nominations

n conjunction with Sheridan Travel & Tourism ~ 

REACH Awards logoThe Wyoming Office of Tourism is accepting nominations for the 3rd Annual Statewide “REACH” Awards.

 

There are four nomination categories for REACH Awards:

   Customer Service Organization of the Year
   Customer Service Employee of the Year
   Industry Partner of the Year
   Destination or Attraction of the Year

As part of National Travel and Tourism Week in Wyoming, the Wyoming Office of Tourism is honored to present the 3rd annual “REACH” Awards.

These awards for Rare and Exceptional Achievement for Customer Service and Hospitality recognize business and individual contributions to the travel and tourism industry. These businesses and individuals have demonstrated outstanding service in the tourism and hospitality industry and have enhanced Wyoming’s reputation as a first-class visitor destination. The Wyoming Office of Tourism is requesting that you nominate hospitality and tourism industry colleagues who show commitment to providing outstanding service to Wyoming visitors. From this pool of nominations, one employee, business or destination will be selected in each category as the recipient of the “REACH” Award.

Instructions for Nominating an Individual or Organization

Nominations will be accepted four categories: Customer Service Employee of the Year, Customer Service Organization of the Year, Industry Partner of the Year, and Destination/Attraction of the Year. All nominations must include a letter of nomination from the sponsoring individual or organization, as well as relevant supporting documents. All nominations must be received by Tuesday, April 2, 2013.

Customer Service Employee of the Year (2012)
     For any employee in the hospitality and tourism industry who has demonstrated outstanding contributions in customer service. For example, a guest sent in a letter about the exceptional service they received, or a back of the house employee went beyond regular job duties to assist a customer.
     Required Information: In the letter of nomination, please include: the category for which you are nominating, the employee’s name, the employer, and a thorough description of the accomplishments and reasoning for recognition. Examples of supporting documents may include letters from guests, certificates of recognition from the organization, or letters of support from co-workers.

Customer Service Organization of the Year (2012)
     For any organization in the hospitality and tourism industry who has demonstrated an exceptional contribution to creating a culture of customer service within the organization. For example, a business who has implemented a customer service program, or who continually recognizes the importance of customer service and creating that culture among their employees. 
     Required Information: In the letter of nomination, please include: the category for which you are nominating, the name of the organization, the owner/manager, and a thorough description of the accomplishments and reasoning for recognition. Examples of supporting documents may include letters from guests, certificates of completion for customer service related training, or letters of recommendation from outside organizations that can attest to the culture of service.

Industry Partner of the Year (2012)
     For any state, federal or tribal agency partner who has demonstrated outstanding support and advocacy for the hospitality and tourism industry. For example, an industry partner who has actively worked with tourism and legislative leadership to accomplish a project or activity that enhances the tourism industry. This nomination may be for an individual, an agency or an organization. 
     Required Information: In the letter of nomination, please include: the category for which you are nominating, the name of the organization/agency/individual, and a thorough description of the accomplishments and reasoning for recognition. Please include at least three additional letters of support.

Destination or Attraction of the Year (2012)
     For any local community, destination or araction that has demonstrated an exceptional effort and commitment towards tourism and hospitality development. For example, a destination or attraction that has completed a tourism related project/plan to make their community more visitor friendly or contribute to the tourism infrastructure.
     Required Information: In the letter of nomination, please include: the category for which you are nominating, the name of the community/destination/attraction, the name of that entity’s leader/manager, and a thorough description of the accomplishments and reasoning for recognition. Please include at least three additional letters of support.

All nominations must be submitted by April 2, 2013.

Please submit nomination forms to:

Shannon Stanfill, Visitor Services Manager
Wyoming Office of Tourism
email: shannon.stanfill@wyo.gov
fax: 307-777-2839
5611 High Plains Road
Cheyenne, WY 82007

Statewide REACH Awardees will be invited to the REACH Awards Luncheon. This year the REACH Awards will be held as part of the National Travel and Tourism Week celebration. The Awards ceremony will be May 7, 2013 in Wind River County at the Wind River Casino. Awardees will be notified by mid-April and will be offered a travel reimbursement of up to $100 to attend the event.

 

Thank you 2017 Community Partners

Platinum Partners

Gold Partners

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