Master Service Technician

Description

C & B Operations has an opportunity for a Master Service Technician at its John Deere Dealership Sheridan, Wyoming.  A Service Technician at C  & B:

  1. Performs basic diagnostics and repairs agricultural equipment/outdoor power equipment
  2. Participates in Service Training programs required for the development of skills and knowledge
  3. Prepares all reports and forms required in conjunction with work assignments.
  4. Accounts for all time on a time card and for all material used in performing assigned duties
  5. Maintains current product knowledge of John Deere and competitive products.
  6. Maintains a clean work area and performs work in a neat and orderly fashion
  7. Maintains condition of vehicles, inventory, tools, and equipment.
  8. Loads and unloads equipment when requested.
  9. Promotes and sells the service department to customers including service work, inspections, and parts to increase customer safety and satisfaction.
  10. Delivers parts, run errands, etc. as needed.
  11. Mentors Service Technician Apprentices and junior Service Technicians.
  12. Maintains a professional appearance including a clean uniform, haircut and good hygiene
  13. Reports to work on time, as scheduled.
  14. Follows all safety procedures and guidelines, and works in a safe manner.

Qualifications

Skills

Required

Equipment Maintenance
Expert

Active Learning
Expert

Complex Problem Solving
Expert

Repairing
Expert

Service Orientation
Expert

Critical Thinking
Expert

Troubleshooting
Expert

Preferred

Speaking
Intermediate

Reading Comprehension
Intermediate

Instructing
Intermediate

Active Listening
Expert

Behaviors

Required

Functional Expert: Considered a thought leader on a subject

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Goal Completion: Inspired to perform well by the completion of tasks

Education

Required

Associates or better in Diesel Technology.

High School or better.

Experience

Required

Ability to lift at least 75 lbs occasionally

5 years: Proven knowledge of methods, materials, tools and techniques used in the repair of agricultural / outdoor power equipment.

5 years: Proficient knowledge of mechanical, electrical, and hydraulic systems.

5 years: Excellent skills in operating vehicles and equipment, including those used for diagnostic purposes.

Ability to work varying shifts, weekends and holidays as needed.

Preferred

Certification as a Master Technician through John Deere University.

Licenses & Certifications

Required

Valid Drivers License

Preferred

Valid CDL Dr License


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Click here to apply.

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